Give Slackers Slack Says Seth Godin

Give 'em an inch mentality is wrong.

We overreact to slightly bad behavior because we worry, "If we don't slam this door shut, then everyone will do it..."

Hey, says Seth, you're not setting a precedent every time you interact with someone. Wait till things get really bad then come down on them hard.

If I’m allowed to take something and get away with it, I’ll come back and take some more. -- Aayan Hirsi Ali