Enemies Need Charming, Too
It would never occur to him that denouncing the prosecution won't help you win a criminal trial, even if you happen to believe that every adjective you utter is no more than the simple truth.
Politics (even corporate politics) requires that you charm your enemies as well as your friends. That was beyond Lord Black's imagination. He didn't realize that unhappy shareholders required tactful handling.
He might have avoided most of his legal troubles if he had reacted with calm reassurances to disgruntled investors. Instead he gave them bluster and insults. This made them think that he had something to hide -- and made them decide that even if he were innocent, they would beat him up anyway, for the fun of it.
Robert Fulford, National Post
I have a friend like that. He is a franchisee for a large corporation. When the Area Manager or District Manager criticizes something about his operation, he fights back. Usually, he has a reasonable point and he doesn't indulge in out and out abuse in his complaints. All the same, his protests are very militant. I think he's a good businessman. But he, himself, claims that he is not well-liked by the corporate office and will not be included in any expanded opportunities for selected franchisees.
When I wonder out loud if he might be better off playing the company game, he declares that he is not that kind of guy. Okay. But, ironically, he's not really that tough. In fact, he's also a terrible whiner and complains bitterly about his mistreatment by the firm.
This suggests that his boldness is simply one aspect of someone who has a very low tolerance for stress. "Life is tough" is one of his favourite phrases. It's true that life can be tough and his solution is to complain rather than adapt.
Here's more of the same.
Politics is in the end about more than being correct on the issues. It’s about relating to other human beings, restraining one’s worst instincts at the right moment, and learning how to turn potential foes into allies.
But he has never mastered the core political skills of likeability, empathy and guile that supreme politicians like Bill Clinton or Tony Blair feel in their bones.
Andrew Sullivan on Al Gore