Skills
1. Recognize when the customer needs assistance
2. Active Listening to discover customer needs;
ask questions before pitching a solution
3. Recognize Buying Signals; knowing when to close and when not to
Personality
4. Emotional Resilience: able to recover from rejection;
not take things personally
5. Perseverance: able to keep focusing on your goals
when the success rate is low
6. Self Starter: can work in an unstructured environment;
don't need someone telling you what to do and how to do it
7. Mastering Luck: recognition that you have to put yourself
in the right position to get lucky
8. Culture Match: share the values and behaviour of your company;
otherwise you won't be happy
